Shipping policy
Due to high demand, orders may take 2 weeks to arrive. Please email us at contactus@aboundlessfaith.com if you have any questions.
At BoundlessFaith, we strive to provide a seamless and transparent shipping experience for our valued customers. Kindly review the following Shipping Policy, which outlines the guidelines and procedures for shipping and delivery of your orders.
Order Processing Time: All orders will undergo processing within the standard timeframe from the date of order placement. Please note that processing times do not include weekends or public holidays. During peak seasons or promotional periods, processing times may experience slight variations, which will be communicated in advance.
Shipping Methods: We offer a range of shipping methods to cater to your needs:
- Insured Shipping: Estimated delivery within a standard timeframe.
- Insured Shipping Premium: Estimated delivery within an expedited time frame. The availability of specific shipping methods may vary depending on the delivery address and the product's weight and size.
Shipping Costs: Shipping costs will be calculated based on the destination, selected shipping method, and the total weight and dimensions of the package. You can view the applicable shipping costs during the checkout process. Free shipping promotions may apply to specific orders or be subject to minimum purchase requirements, as mentioned during the promotion period.
Tracking Orders: Once your order is processed and shipped, you will receive a confirmation email containing tracking information. This enables you to track your package's status and estimated delivery time on the "Order Lookup" page.
International Shipping: We offer international shipping to various countries. Please note that international shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. The customer is solely responsible for any additional charges related to international shipments.
Delivery: While we strive to ensure timely delivery, the actual delivery time may vary based on factors beyond our control, such as weather conditions, customs clearance, or carrier delays. It is essential to provide accurate and complete shipping information to avoid delivery issues. We will not be held liable for any delays or undelivered shipments resulting from inaccurate or incomplete address details provided by the customer.
Order Tracking and Support: For any inquiries related to your order or shipment, please contact our customer support team at contactus@aboundlessfaith.com
Damaged or Lost Shipments: In the rare event of a damaged or lost shipment, please notify us within the specified timeframe from the estimated delivery date. We will initiate an investigation with the carrier and work to resolve the matter promptly.
Policy Updates: We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By placing an order with BoundlessFaith you acknowledge and agree to adhere to this Shipping Policy.
If you have any questions or need further assistance regarding our shipping procedures, please do not hesitate to contact our customer support team.